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Get paid right

Most studios do not have a demand problem

They have a pricing problem. A full room at the wrong price is a hobby with extra steps.

Almost everybody prices their first classes by looking at what the studio down the road charges and going slightly under it. It feels safe. It is the single most common reason a studio ends up busy and broke, because you have now inherited somebody else’s costs, somebody else’s room rate, and somebody else’s idea of what they are worth, none of which are yours.

Your price is not a number you pick. It falls out of three things: what it costs you to open the room, how many people are realistically in it, and what you are actually selling. This guide is about working through those in order, without me telling you what to charge, because I do not know your city and any figure I published would be a bad answer confidently given.

It is also about structure, which matters more than the number. Three studios charging identical amounts can have wildly different businesses depending on how they package it.

Work out what one class actually costs you

Add up everything it takes to run one class: the room for that hour, the instructor if it is not you, the share of your software and insurance and music licensing that hour carries, and the time you spend on it that nobody sees. Then be honest about paying yourself for teaching, even if you are the owner. A business that only works because the founder teaches for free is not a business yet.

That total, divided by a realistic number of people in the room, is your floor. Not your average class, not your best class. The Tuesday in February.

Almost everybody is surprised here, and the surprise is the point. You cannot price sensibly until you know the number you must clear.

Decide what you are actually selling

A drop-in sells one evening. A class pack sells a habit at a discount, paid up front. A membership sells belonging, and it sells you a predictable month.

These are not three price points for the same thing. They are three different products for three different people, and the discount between them is not generosity: it is what you are paying for commitment. Somebody who buys ten classes has told you something about their intent, and somebody who subscribes has told you more.

If you only sell drop-ins, you have a business that starts at zero every single week, and you will feel it every time the weather turns.

Build the ladder in the right order

Start with the drop-in and treat it as your reference price. Everything else is expressed relative to it, and it should be comfortably above your floor, because the drop-in is the least committed customer you have.

Then the pack, priced so the per-class rate is visibly better than the drop-in. The saving has to be obvious without arithmetic, or it does not change behaviour.

Then the membership, priced so that somebody who genuinely comes weekly is better off subscribing than buying packs. That is the whole design: each step should be the obviously correct choice for somebody who has already decided to keep coming.

Keep the whole thing to a handful of options. Every extra tier costs you sales, because a person who cannot decide does not buy the middle one, they leave.

Price the decision, not the hour

Nobody is comparing your hourly rate to a gym. They are deciding whether to spend a Tuesday evening learning something with strangers, and the alternatives in their head are a restaurant, a class at the community centre, and staying home.

That means being the cheapest is rarely the winning move. Cheap signals beginner-level and high-churn, and it attracts exactly the customers who leave for the next cheap thing. It also makes it very hard to pay a good instructor, which is the thing your students actually came for.

Charge what the experience is worth, then make the experience worth it. That order is not idealism, it is the only version that survives a second year.

Publish the prices where people look

Put your prices on a page anybody can read, without an account, without a message, without a DM. Every studio that hides its prices believes it is protecting margin. What it is actually doing is filtering out everybody who is not comfortable asking, which is most people.

Show what each option gets you in plain language: how many classes, how long the credit lasts, what happens if you cannot come.

The most common reason a person does not turn up is not price. It is uncertainty. A clear prices page removes more objections than a discount does.

Raise prices on purpose, not in a crisis

Costs rise every year and most studios do not, until something forces it and the increase has to be big enough to hurt. A small, expected, annual adjustment is far easier for everybody than a sudden one that arrives with an apology.

Tell people in advance, be plain about why, and honour existing packs to their expiry. Almost nobody leaves over a modest rise announced properly. A few will, and they are usually the people who were price-shopping anyway.

Existing members are the group to protect, not the group to squeeze. Grandfathering the regulars for a period costs little and buys a lot of goodwill from the exact people who tell their friends about you.

What goes wrong

Pricing from the competitor rather than from your costs

You inherit their room rate and their assumptions. Work out your own floor first, then look around to sanity-check it.

Too many options

Every additional tier is another decision. A confused person leaves rather than picking the middle one.

Hiding prices to encourage enquiries

It filters out the majority who will not ask. The enquiries you gain are far fewer than the visitors you lose.

Discounting to fill a quiet class

It trains regulars to wait for the discount and it does not fix the reason the class is quiet. Fix the reason.

Never raising prices

Your costs rose whether or not you did. Skipping the small annual adjustment guarantees a painful one later.

Where Studio Momo comes in

Deciding the number is yours. Running it is ours: drop-ins, class packs and recurring memberships all sold from your own site, with credits, expiry and renewals tracked automatically, so the structure you designed is the structure that actually gets charged rather than the one you meant to enforce.

Common questions

Tell me where you are stuck

I run a dance business too, and I have done every step on this page for my own. If you are setting up and something here is not landing, write to me and say where you are at. I will tell you what I would do, whether or not you ever become a customer.

[email protected]