Step 1: Put your name on your emails
In the admin menu: Setup & help, then Settings, then Email
Under "Sender identity", fill in the "Studio inbox" where replies, contact-form messages and sale alerts should go. Left blank, it uses the contact email on the Studio settings page. The phone and address every email prints come from the Studio settings page too; change them there and every email follows. "Sender name" is optional: emails come from a StudioMomo address with your studio's name on them unless you set a different one. If anything is missing, a notice here says what customers see instead.
Step 2: Word the purchase receipt
In the admin menu: Setup & help, then Settings, then Email
Under "Purchase receipts", change what the receipt says after a purchase; "Preview" shows it. The receipt always goes out.
Step 3: Get told about sales
In the admin menu: Setup & help, then Settings, then Email
Under "Sale alerts", switch on "Email me when a sale comes in", say where to send them, and choose which kinds of sale to be copied on.
Step 4: Send automatic emails (Pro)
In the admin menu: Setup & help, then Settings, then Email
"Automated emails" welcomes new students, follows up after a first class, marks milestones, warns before a pass expires and wins back people who stopped coming. Each one has its own switch, and "Preview" and "Send test". They need the Pro plan.
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